Create tasks for inbound messages
Learn more about task creation when receiving inbound messages and know how to enable or disable task creation using the Smooth Messenger extension settings.
1. Go to Settings,
2. Under the Marketplace click All.
3. Click Installed.
4. Look for the Smooth Messenger - Twilio SMS for Zoho CRM, then click the Settings.
5. Click Advanced Settings.
6. Look for Create tasks for inbound messages. Then, check the Yes, please option.
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