Learn how to assign the ownership of a Twilio From Number based on criteria. 1. Go to Twilio From Numbers module. 2. Select the Twilio Numbers that you want to assign criteria. 3. Look for the "Criteria For When Number Should Be Used" 4. You can set ...
If you see a lot of new leads/contacts with names like this, it means that you received an inbound SMS from a contact the extension couldn't find in your CRM. Quite often, there is actually a lead/contact in your CRM but their number contains special ...
1. Go to Setup > Developer Space > APIs and click on API names 2. Click on the module you want to send messages to 3. Search for the field you want to use 4. Copy the API name 5. Go to Setup > Marketplace > Installed 6. Click on Settings under the ...
Learn how to assign the ownership of a Smooth From Number to a specific user profile. 1. Go to the Smooth Inbox and Bulk SMS module. 2. Click the gear at the top right-hand corner of the Smooth Inbox and Bulk SMS module. 3. Look for the From Numbers ...
How to disable a Smooth From Number? Just follow the steps below. 1. Go to the Smooth Inbox and Bulk SMS module. 2. Click the gear at the top right-hand corner of the Smooth Inbox and Bulk SMS module. 3. Look for the From Numbers tab and click on it. ...