Explaining the option Delivery Method and Who should be notified of replies?

Sending options for templated SMS


Delivery Method

1. Delivery Method >> SMS / MMS   - this option will be delivered as SMS (Short Message Service) or can be MMS (Multimedia Messaging Service)




2. Delivery Method >> Whatsapp - This option will be delivered as Whatsapp that can be massively used for international messaging and voice calls.




Who should be notified of replies?

1. Who should be notified of replies?  >> Owner of each record  - when someone is replying, each record owner will be notified.





2. Who should be notified of replies?>> Me - the notification of replies can only be seen by You.



Sending Options: Send Later


 Send Later is an option to set up scheduled SMS. You can choose either 'Timezone' where you can select which timezone do you prefer or 'My Timezone' and set the date and time.


From: Default Twilio Numbers 

It is a preselected option. 



From: Record owner's phone Number

 It is the phone number of the person who owns the records.





Number to Use: Phone

This is the preselected option.



Number to Use: All Possible Numbers

You can add all possible Numbers in records.


Number to Use: Mobile

You can also add the Mobile numbers from the records.












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