How to cancel your subscription and uninstall Smooth Messenger
To cancel your subscription and uninstall the Smooth Messenger extension, go to Zoho CRM Setup > Marketplace "All" > Installed > Search for "Smooth Messenger - SMS for Zoho CRM" and click Uninstall
Then click Ok
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Smooth Messenger Setting up for Custom Modules
It's possible to set up the SMS for Zoho CRM by MessageMedia (Smooth Messenger) extension to work with custom modules. Follow the steps below to get it working: 1. Go to Setup > Developer Space > APIs > API Names and find the API name for your custom ...
Get Help and Support with the Smooth Messenger extension
Know more about where to go and how to get in contact with us in case you require assistance/support, or even if you only have a simple question or inquiry about the Smooth Messenger extension. Option 1: 1. Go to Settings, 2. Under the Marketplace ...
How do I update to the latest version of Smooth Messenger?
Go to Setup > Marketplace > Installed > Smooth Messenger > Configure and then click update
Troubleshooting issues with the Smooth Messenger extension
1 - Enable API Access & Manage Extensibility Go to Zoho CRM Settings > Users and Control > Security Control > Select a user > Developer Permissions > Manage Extensibility and Zoho CRM API Access > Enable. Repeat the same process for all the other ...
How to disable a Smooth From Number
How to disable a Smooth From Number? Just follow the steps below. 1. Go to the Smooth Inbox and Bulk SMS module. 2. Click the gear at the top right-hand corner of the Smooth Inbox and Bulk SMS module. 3. Look for the From Numbers tab and click on it. ...