How to include MMS messages in automated messages

How to include MMS messages in automated messages

How to include MMS messages in automated messages. Just follow the steps below:


1. Go to Setting> Workflow Rules .





2. Create Rule




3. Create a New Rule:

Module:(select a Module were this workflow to take effect. e.g. Leads)
Rule Name: (you can set a Rule Name like this ,e.g.  AutomatedWhatsAppmessage)
Description: (optional)


  After filling up click Next





4. Choose when do you want to execute the rule?
e.g: • On a record action
          • Create
    click Next



5. On Condition:   ◉ Leads matching certain conditions.
                                    ①"Set some criteria for the workflow rule (e.g. only run it where the Lead source is Partner)" 
                                 

                                    ≫ Next
                        




6.  on Instant Actions  ≫ Create Record





7. On Creating Record 
You can set the following like this;
(e.g.
                              Record Type :  Twilio SMS Messages
                                       Layout :  Standard
     Twilio SMS Message Name :  Send to ${Leads.First Name}${Leads.Last Name} via workflow       (Type # to insert merge field)
    Twilio SMS Message Owner :  Users |  Logged in User
                                    Currency :  AUD
                                                To :  whatsapp:${Leads.Mobile}      (Type # to insert merge field)
                                     Message :  We've received your support ticket with subject Twilio SMS integration demo and will be in touch shortly
                                            From :  Enter the Twilio number you want to send from, e.g. +14155238886
                                   LeadName :  ${Current Record}      (Type # to insert merge field)
                             MMS Content :  https://upload.wikimedia.org/wikipedia/commons/thumb/8/85/Smiley.svg/1200px-Smiley.png
        Trigger Send via Workflow :  Tick in a box  (important)
)
when done click ≫ Save





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